What is Solid Rock Auto Group?
Solid Rock Auto Group is an automotive dealership network with over 30 locations across Michigan, providing quality, affordable vehicle solutions to consumers. Our commitment to customer service and satisfaction has made us the premier choice for new and used car buyers in Michigan. We carry a wide selection of cars, trucks, and SUV’s that are thoroughly inspected by our certified technicians and include complimentary warranties as well as other perks such as extended warranties and vehicle protection plans. With multiple ways to save on a vehicle purchase including our “Price Match Guarantee” we make sure you get the best value when you shop with us. Additionally, our financing experts work hard to help customers find loans & leases tailored to their individual needs so they can drive away worry-free knowing their payment plans are manageable while offering competitive interest rates. Solid Rock Auto Group is committed to making your car buying or leasing experience simple and stress free!
Step by Step Guide to Shopping at Solid Rock Auto Group
Shopping for a car at Solid Rock Auto Group can be an exciting and rewarding experience. Whether you’re in the market for a new or used vehicle, our experienced sales staff is here to help. Here’s a step by step guide to shopping at Solid Rock Auto Group:
Step 1 – Research Your Options: Before visiting us, it’s important to take some time to research the cars that are available and what features they have. We recommend spending some time online reading reviews, comparing prices and learning about different makes and models. This will help you narrow down your choices when you come into the store.
Step 2 – Take a Test Drive: Once you know what car interests you the most, it’s time to take a test drive! Our knowledgeable staff members are happy to assist and explain any features or technical information that may arise during your test drive so don’t hesitate to ask questions!
Step 3 – Get Financing Approved: If financing is necessary, it’s best to get approved before entering into negotiations on price. We have access to several lenders offering competitive rates so one of our financial associates will be able to assist you in obtaining financing if necessary.
Step 4 – Negotiate Price & Agree on Terms: When trying to negotiate price and terms (including any special offers available like cashback) never forget that our team is eager and willing to work with budget-minded customers like yourself – just make sure not to forget that there may be limits both parties should remain cognizant of while making an agreement. Furthermore remember once an agreement is made solely communicating via email helps negate potential misunderstandings along the way!
Step 5 – Finalize Paperwork & Drive Away Happy: Now comes the fun part; finalizing paperwork! While this section can seem intimidating due understand every detail listed has been carefully reviewed prior so your purchase protects both parties from any concerns arising after purchase; especially when purchasing pre-owned vehicles as there may be discrepancies not originally obvious at time of purchase which can lead into larger issues down the road if not acted upon properly from day one. As always we strive for full transparency each time aiding with paperwork! After all That being said once signed it’s time for christening “Your Vehicle” – Congratulations On Your Purchase ! Enjoy The Ride..
FAQs About Shopping at Solid Rock Auto Group
Q: Where is Solid Rock Auto Group located?
A: Solid Rock Auto Group has locations in Dallas, Houston, Austin, San Antonio and El Paso. We are proud to serve the entire state of Texas with our great selection of new and pre-owned vehicles!
Q: What type of cars do you sell at Solid Rock Auto Group?
A: Solid Rock Auto Group carries a wide range of vehicles including sedans, SUVs, minivans and trucks from many popular brands including Honda, Ford, Toyota and Chevrolet. We also offer certified pre-owned vehicles for those who want like new quality without the hefty price tag!
Q: Do you provide financing options at Solid Rock Auto Group?
A: Yes! We understand that purchasing a vehicle can be a big investment so we offer a variety of financing plans to make it more affordable. Our team will work with you to help find an option that fits your budget and lifestyle needs.
Q: Can I trade in my old car to SolidrockAutoGroup?
A: Absolutely! We accept trades on all makes and models at Fair Market Value. Our team will evaluate your vehicle before making you an offer so you know what to expect when signing up for a new ride here at
The Top 5 Benefits of Shopping at Solid Rock Auto Group
1. Quality: Solid Rock Auto Group places a premium on quality and offers only the best used vehicles at competitive prices. Every vehicle is inspected by their certified experts to ensure it meets their exacting standards before being put up for sale. All of the cars they sell come with a complimentary Vehicle History Report, so customers can make an informed decision before buying.
2. Selection: Solid Rock Auto Group has a huge selection of vehicles ranging from economy models to luxury sedans, SUVs and pickup trucks in all makes and models across different price points. Whether you’re looking for something basic or something fancy, they have something that fits your style and budget.
3. Finance Options: You don’t need perfect credit to buy from Solid Rock Auto Group; their experienced financiers will work with nearly any credit score to land deals that are tailored for each individual customer. They also provide flexible payment options with terms up to 72 months and competitive rates.
4. Warranty/Maintenance Program: They stand behind all of their vehicles with generous warranty options, depending on the model and year of your purchase, as well as regular maintenance programs available at any of Solid Rock Auto Group’s service centers throughout the area. These allow you to stay current on any repairs or oil changes needed without breaking your budget over time.
5. Customer Service: Their friendly staff at each location is dedicated to helping you find answers you need quickly and effectively, so customers never feel left in the dark when making an auto purchase decision or inquiring about maintenance services offered in store later down the road.
How the Service Department of Solid Rock Auto Group Enhances Your Experience
At Solid Rock Auto Group, our primary goal is to create an experience that’s second-to-none for our customers. To achieve this goal, we take great pride in our service department and the services it provides.
Our Service Department is staffed by expert technicians and mechanics who are ASE certified and knowledgeable in all facets of automotive repair. Whatever your vehicle might need—general maintenance, complex repairs, restoration work—our team will provide professional service that emphasizes both convenience and quality.
We believe it’s important to go above and beyond in terms of customer service. That’s why we offer a full range of amenities for those waiting for their vehicles to be serviced or repaired—complimentary beverages & snacks, Wi-Fi access, comfortable seating & charging stations, up-to-date magazines & newspapers, children’s activities & toys. We also offer shuttle rides and quick oil change services while you wait!
It further sets us apart with Round Trip Loyalty Program through which we reward loyal customers with up to $100 in travel vouchers each month based on how many times they visit us throughout the year (even more savings!). Our online rebooking system allow you to schedule your required appointment right away – so you don’t have to wait on the phone any longer! Moreover if you are busy at work and cannot come personally then no worries , we can pick up your vehicle from home — how easy is that? What more could you ask for? All these features definitely set us apart from other auto groups and enhances your overall experience without fail!
What Makes Solid Rock Auto Group Different From Other Dealerships?
Solid Rock Auto Group is a dealership that stands apart from the competition. Our commitment to providing our customers with exceptional service and great value puts us in a class of our own. We create unforgettable car-buying experiences by offering unparalleled selection, top-notch finance options, and a knowledgeable sales staff that prioritizes customer satisfaction every step of the way.
When people come to Solid Rock Auto Group, they know they will be taken care of from start to finish. They won’t have to worry about pressure tactics or being steered towards vehicles outside their budget; we always strive to exceed expectations and provide an experience that fits their lifestyle best. Plus, thanks to our extensive selection of high quality pre-owned vehicles you can get an amazing deal without breaking the bank.
Our team brings decades of experience and knowledge in the industry which allows us to offer a unique expertise unlike any other dealerships. Our knowledgeable sales staff members will answer all your questions and promptly respond back with careful attention so you feel comfortable throughout the whole process. This helps ensure that each customer’s individual needs are addressed in detail before they make any final decision on their new vehicle purchase.
At Solid Rock Auto Group, we understand how important it is for drivers in search of their dream car (or just reliable transportation) find exactly what they need quickly and stress free. That’s why we’ve created an atmosphere where everyone receives personalized services while enjoying competitive prices along with extraordinary customer service!